Joining the Zendesk community is an honor and great recognition of all the effort the Trilogi family has put into its work over the years. Zendesk has placed its trust in us by awarding us Referral Partner certification, which endorses us as a leading company in Zendesk implementation and optimization, helping businesses improve the customer experience in online stores.
What does being a Zendesk partner mean?
Zendesk is software designed to build the best possible customer relationships. Thanks to our partnership with Zendesk as Referral Partners, at Trilogi we help clients improve their Customer Experience strategy, and with Zendesk we can offer services such as System Integration, Implementation / Set-up, Data Migration, Design / Guide Theming and Training.
Zendesk also offers an API connection that allows tickets to be created from the store’s user area, making communication with customers easier. That’s how we connect Zendesk to your eCommerce platform.
For Zendesk, ongoing training of its partners is essential to deliver the best experience to businesses. That’s why partner agencies have access to an exclusive training program to gain a comprehensive understanding of market dynamics and trends and ensure best practices for client success.
Why trust Trilogi?
More than 20 years of experience developing eCommerce projects have allowed us to grow alongside our clients, becoming a benchmark in the industry thanks to more than 650 global B2C/B2B and multichannel businesses, with tailored solutions and strategies, creative designs and the most advanced technology.
