CRO: conversion rate optimization

Sell more with the same traffic

We analyze your funnel, detect friction with heatmaps and recordings, and validate improvements with A/B testing before rolling them out.

A/B testingFunnel analysisHeatmapsAI experimentation

They trust Trilogi

See clients
  • Carmina Shoemaker
  • Catalonia Hotels
  • Ortiz
  • Interclym
  • thyssenkrupp
  • Tomblack
  • Comas
  • Shoei
  • Surkana
  • Yerse
  • Las Brasileras
  • Mobiprix

Marketing

Experiment-driven conversion rate optimization

Buying more traffic keeps getting more expensive. CRO, or conversion rate optimization, improves what happens when that traffic arrives: more visitors find what they’re looking for, trust you and complete the purchase or form. At TRILOGI we approach it methodically: analytics to see where people drop off, heatmaps and recordings to understand why, prioritized hypotheses and A/B experiments to validate what works before making any permanent change. We use AI to analyze behavior and generate variants, but every decision is made with data from your own users.

The challenge

Signs you need CRO

  • Symptom 1

    Traffic that doesn’t convert

    Campaigns bring in visits, but sales don’t grow at the same pace as spend.

  • Symptom 2

    Checkout abandonment

    Many users add to cart and disappear during checkout.

  • Symptom 3

    Opinion-driven changes

    The design changes based on internal preferences, without knowing whether it improves or worsens results.

  • Symptom 4

    Data nobody analyzes

    You have analytics installed, but nobody turns that data into concrete actions.

Every click tells a story. We actually listen.

What we do

What we do in CRO

An ongoing program of analysis, hypotheses and experimentation.

01

Conversion audit

We review your website’s analytics, usability, speed, trust and messaging. We identify the friction points with the biggest impact on sales.

02

Funnel analysis

We measure every step of the journey, from entry to order or lead, by device and by source. We know exactly where people drop off.

03

Heatmaps and recordings

We observe clicks, scrolling and real sessions to understand why people abandon. We complement this with on-site surveys when useful.

04

Prioritized hypotheses

We turn findings into hypotheses scored by impact, confidence and effort. We tackle first what can move the needle most.

05

A/B testing and experimentation

We design, build and launch experiments with statistical rigor. Only what proves to be an improvement gets rolled out.

06

AI personalization

We adapt messages, recommendations and page elements by segment and behavior. AI helps us generate and test more variants in less time.

How we work

How our CRO program works

Step 01

Reliable measurement

We check that analytics and conversion events are tracked correctly.

Step 02

Research

We combine quantitative and qualitative data to find friction points.

Step 03

Testing roadmap

We prioritize hypotheses and plan the experiments.

Step 04

Experimentation

We launch A/B tests, let them mature and analyze the results.

Step 05

Rollout and learning

We roll out the winning variants and document what we’ve learned.

What’s included

What the service includes

Audit of analytics and conversion events
Funnel analysis by device and source
Heatmaps and session recordings
Friction report with evidence
Backlog of prioritized hypotheses
A/B test design and development
Statistical analysis of every experiment
Monthly report on learnings and impact

Who it’s for

Who CRO is for

Profile 01

eCommerce with steady traffic

Stores that already attract visitors and want to get more sales from each one.

Profile 02

B2B lead generation websites

Companies that need more form submissions and meetings with the same media budget.

Profile 03

Teams investing in paid media

Businesses that want to improve campaign returns by working on the destination.

How we work

Marketing with method, measured against your revenue.

A dedicated Service Manager, monthly reports, quarterly reviews and cross-audits. That’s how we manage every marketing account, with results checked against your business data.

Frequently asked questions

What we’re often asked.

What is CRO, or conversion rate optimization?

CRO is the discipline of increasing the percentage of visitors who take a valuable action, such as buying, signing up or requesting information. It combines analytics, user research and experimentation to identify what holds conversion back and validate changes that improve it, instead of redesigning blindly.

What is an A/B test?

It’s an experiment where some users see the current version of a page and others see a variant with one specific change. By comparing the results with statistical rigor, we know whether the change improves conversion. That way, decisions are based on your users’ real behavior.

How much traffic do I need for CRO?

Reliable A/B tests require a minimum volume of visits and conversions; if your traffic is low, experiments take longer to conclude. In those cases we prioritize the audit, qualitative analysis and best-practice improvements, and reserve testing for the highest-volume pages.

Does CRO affect SEO?

Done right, it doesn’t hurt it and often helps, because it improves user experience. We use testing tools that follow search engine guidelines, avoid misleading content and take care of load speed. Plus, winning variants are permanently built into the code.

How soon will I see results?

The first improvements can come right after the audit, by fixing obvious issues. Experiments need weeks to reach reliable results. We don’t guarantee a specific percentage, but we do guarantee an ongoing, measurable program where every test delivers a learning, even if the variant doesn’t win.

Next step

Our business is to grow yours

Tell us where you think you’re losing sales and we’ll check it with data.