TRILOGI’s AI projects and team
AI² · AI-built software for people and AI agents
Built with AI.
Used by AI.
TRILOGI’s AI² team builds custom software with AI agents at every stage, and designs it to be used by your people through their assistants, and by AI agents themselves.
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TRILOGI’s AI projects and team
Software built with AI, to be used with AI.
Built with AI
- Our team builds with AI agents at every stage: analysis, design, code and testing.
- From prototype to product in less time and at lower cost.
- Expert human review on every delivery.
Used with AI
- Clean data and a single source of truth.
- Connected to your AI assistants and agents, not just to people.
- Ready to grow with the next generation of models.
All our AI projects are AI² projects, delivered by TRILOGI’s AI² team.
Let’s talk about your AI² projectAI squared: AI builds the software, and AI uses it
Until now, software was designed for a person clicking on a screen. Today, more and more work is done by AI assistants and agents that need to look up data and take actions on their own. AI² is our answer: we build with AI, which gets you to working software sooner, and we design every solution so AI can use it. Your team works with its AI assistants on your real systems, and your AI agents can look up, decide and act with permissions and traceability. All our AI projects are AI² projects, delivered by TRILOGI’s AI² team.
Examples
What we can build with AI²
Nine examples of AI² projects: custom software built with AI, used by your people and by your AI agents.
Ticketing and support platform
Email, web, WhatsApp and phone in one place. An agent classifies, prioritises and drafts the reply with the customer’s history and ERP data. SLAs, escalations and reports.
Used by: Support team and AI agents
Industrial configurator and quoting (CPQ)
Custom products with technical rules, prices and drawings. It builds the quote and passes it to the ERP and production.
Used by: Sales, engineering and buying agents
B2B portal for distributors
Orders, customer-specific pricing, stock, technical documents and after-sales. Your customers’ AI agents can buy too.
Used by: Distributors, sales team and agents
Maintenance and field service
Alerts, work orders, spare parts and a voice-first field app. An agent plans routes and anticipates parts.
Used by: Technicians and dispatch
AI data hub and middleware
ERP, CRM, PIM, eCommerce and logistics on a single source of truth, with an MCP server so ChatGPT, Claude or Copilot can query real data with permissions.
Used by: Every team and AI assistant
Document management and compliance
Contracts, certificates, safety data sheets and supplier approvals read, tracked for expiry and searchable with AI.
Used by: Purchasing, quality and legal
Production and purchasing planning
Demand forecasting, capacity planning and AI purchase proposals based on your sales, stock and lead-time data.
Used by: Planning, purchasing and management
Knowledge intranet with an assistant
Procedures, technical sheets and company know-how in one place, with an assistant that answers with sources and permissions.
Used by: The whole organisation
Vertical custom CRM
A CRM designed for your sector and the way you sell, with agents that prepare visits, quotes and follow-ups.
Used by: Sales management and sales team
Illustrative examples: every AI² project is designed around your processes and systems.
The challenge
Why traditional software falls short with AI
Built only for screens
Applications were designed for a person to click. An AI agent can’t use them without fragile workarounds.
Locked-in data
Information lives in systems with no API or incomplete ones. AI can’t find it, or reads it wrong.
Uncontrolled actions
If an agent acts without permissions or logs, nobody knows what it did or why.
Slow development
Traditional custom projects take months and fall behind before they are finished.
Built with AI. Used with AI. Used by AI.
What we do
What the AI² team does
Six capabilities so your software works with AI, not in spite of it.
AI-accelerated development
We analyse, design, code and test with AI agents, always reviewed by our engineers. You get to working software sooner.
Agent-ready software
Every feature is exposed as a clear, documented action so an AI agent can look it up and run it, not just a person.
APIs and MCP connectors
We publish APIs and MCP (Model Context Protocol) servers so your tools can be reached from the AI assistants your team already uses.
One source of truth
We connect ERP, CRM, PIM and eCommerce through our integration hub so people and agents work on the same, always up-to-date data.
Permissions, traceability and control
Each agent acts with the permissions you give it. We log what it does and why, and define when it must ask for human approval.
Continuous evolution
We maintain and improve the software with the same AI² method: new features in less time and adaptation to new AI models.
How we work
The AI² method
Discovery
We understand the process, the people and the AI agents that will use the software.
AI² design
We define screens for people and actions for agents, with their permissions.
Working prototype
We build a first prototype with AI to validate it with your team as early as possible.
Development and testing
We develop in iterations with AI agents and human review, and test with users and with agents.
Launch and evolution
We put the software live, measure its use and keep improving it.
What’s included
What an AI² project includes
Who it’s for
Who AI² is for
Companies with their own processes
Organisations whose processes don’t fit standard software and need a tool built for them.
Teams already using AI assistants
Companies that want their AI assistants and agents to work with their real systems and data.
Digital platforms and businesses
Businesses that want to be ready for their customers’ and suppliers’ AI agents to look them up, buy from them or interact with them.
Keep exploring
Related services
FAQ
What we are usually asked.
What is AI²?
AI² is the name of TRILOGI’s artificial intelligence projects and team. It sums up how we work: software built with AI, to be used with AI, both by people working with AI assistants and by AI agents acting on their own.
What does it mean for software to be designed for AI to use?
That an AI agent can look it up and run actions reliably, without mimicking clicks on a screen: with clear APIs, a description of each action, clean data and defined permissions.
Does building with AI lower software quality?
Not when it’s done with method. AI agents speed up analysis, code and testing, but every delivery is reviewed by our engineers. The result is maintainable, documented and tested software.
What is MCP and why does it matter?
MCP (Model Context Protocol) is an open standard for connecting AI assistants and agents to tools and data. If your software offers an MCP server, the AI assistants your team uses can work with it directly.
How is it different from your custom software service?
Our custom software service covers any bespoke development. An AI² project goes one step further: besides building it with AI, we design it from the start to be used by AI agents. All our AI projects follow this approach.
Next step
Our business is to grow yours
Do you have a process that deserves its own software, ready for AI? Let’s talk about your AI² project.