ECOMMERCE SERVICES
You focus on your business, we'll take care of the rest
eCommerce Setup
- Setup a personalized and cutting-edge eCommerce platform, with fully tailor-made solutions for B2B/B2C and Multi-Channel
- Build and effective eye-catching layouts following your company’s personality
- Setup an auto-scalable eCommerce platform in the cloud and enable your eShop to increase or decrease capacity automatically
Platforms we work with
Migration (re-platforming)
- Choose the platform that best fits your business requirements, future needs and your customers expectation
- Understand the ups and downs of an eCommerce platform change and how this can impact in your daily operations
- Define your requirements, functionalities needed or discontinued, data migration and deployment process
Platform, Integration and Marketing to promote post-sale digitization
24x7 Support (SLA)
- Dedicated and Shared Customer Care teams ready to assist you
- 24×7 support for technical assistance and enquiries
- Remote troubleshooting through diagnostic techniques and questions
Maintenance
- Extend your technical team for a specialized maintenance on any technology
- Continuous software and hosting updating and security patches
- Intelligent platform: auto-scalable, load-balanced and protected
- Improve your site with new functionalities, additional front features and dedicated Service Manager for all your needs
eCommerce
Uptime (SLA)
- Platform 99.95% uptime guarantee with DDOS protection and a full disaster recovery plan
- Deploy it in different worldwide locations for maximum protection and speed
- Outstanding sustained flawless uptime history with full-data protection and Backups
- Create powerful and intuitive mobile Apps
- Leverage the power of WeChat mini-program for full access to Chinese market
- Design a tailored customer experience for mobile apps
Hosting Solutions
- Operate in our proprietary platform based on AWS in a SaaS model
- Benefit from high-availability, auto-scaling and reduced cost of a shared SaaS eCommerce hosting
- Deploy in your own cloud or server farm platform for service continuity
- Hosting services tailored directly to fit your needs
Shipping Integrations
- Integrate with a large base of out of the box available shippers
- Develop custom integrations with any suitable shipping company
- Offer the customer full visibility on the tracking information and automate the data communication with the shippers
ERP Integrations
- Fully synchronize your ERP with your eCommerce website
- Leverage on the expertise of our dedicated technical integrations team
- Successfully integrated with SAP, Sage, Navision, Dynamics, JD Edwards and others
CRM
Solutions
- Consolidate customer information where it matters most for maximum profitability
- Align the current customers’ data with the marketing strategy
- Empower your sales team with customers’ information and anticipate to your customer expectation
PIM Integrations
- Learn how a PIM can help you manage all sources of product information. Optimize it for different media – printed, eCommerce, social media, …
- Integrate with major PIM vendors through API technology
- Define a product data strategy, based on industry data, proprietary information or mixed solutions
OMS Integrations
- Integrate with a OMS for complete product shipping and delivery automation
- Manage multiple warehouses and plan for a suitable warehouse-to-customer optimal distribution route
- Align logistics with marketing strategy for maximum profitability on long-tail products
POS (touchpoints)
- Deliver a multi-channel strategy using eCommerce technology in off-line locations
- Discover how a touchpoint can offer your customers a deeper catalog without additional in-store space
- Use the POS to offer your off-line franchises additional revenue and customer contact opportunities
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