E-commerce services

Take care of your business, we'll take care of the rest.

eCommerce installation

We launch cutting-edge e-commerce platforms, with fully customized solutions for B2B/B2C and multi-channel businesses.
We install third-party extensions and applications to maximize functionality in your online store.
We create attractive and effective designs that reflect your brand's personality.
We install and configure your eCommerce platform in the cloud, adapting it to the seasonality of your business.

Migration (platform change)

  • We advise you on which platform best suits your business requirements, future needs, and expectations.
  • We identified the advantages and disadvantages of a platform change and its impact on daily operations.
  • We plan requirements, necessary or disposable functionalities, data migration, and deployment process.

24/7 support (SLA)

  • We have dedicated and shared Customer Care teams ready to provide the best support.
  • 24/7 support for technical assistance and inquiries
  • We solve problems remotely using diagnostic techniques.

Maintenance

  • We enhance your online store with new features, new developments, and a dedicated Service Manager for all your needs.
  • Expand your technical team with trilogi specialized maintenance on any technology.
  • We continuously update your e-commerce software, hosting, and security patches.
  • We maintain intelligent, self-scaling platforms that are load-balanced and protected.

eCommerce Uptime (SLA)

  • We secure your platform with 99.9% guaranteed uptime with DDOS protection and a comprehensive disaster recovery plan.
  • We deploy in different locations worldwide for maximum protection and speed.
  • Fault-free uptime history with full data protection and backups

E-commerce audit

  • We audit your eCommerce to take sales to the next level
  • We measure and enhance the speed and UX of your eCommerce site.
  • We analyze heat maps, journeys, and visitor navigation to identify drop-off points and improve conversion rates.

WeChat apps and mini-programs

  • We create intuitive and distinctive apps on any system.
  • We leverage WeChat mini-programs for full access to the Chinese market.
  • We design customized user experiences for mobile applications

Performance

  • We design and integrate with third parties to enhance your eCommerce, ensuring the best performance.
  • We optimize performance on desktop and mobile devices to the maximum extent possible.
  • We identify the key elements that impact your website's performance and how to improve them.

E-commerce optimization

  • We discover which features and add-ons bring real value to your customer experience.
  • We increase the performance of your eCommerce by optimizing products, images, content, add-ons, and more.
  • We reduce your store's bounce rate and boost sales at every step of the conversion funnel.

Fraud prevention and optimization

  • We discovered how to improve conversion rates by improving credit card authorization algorithms.
  • We increased revenue from sales that had been blocked due to inefficient authorization mechanisms.
  • We prevent customer frustration and cart abandonment due to unfairly declined transactions.

Technology and innovation for your eCommerce

FAQsIt's definitely better
What is the best CMS for an online store?

Choosing a CMS for your business will depend on many factors. You need to find a platform that suits your requirements and can scale as your business grows.

There are options that we recommend, such as LogiCommerce, a headless and JAVA eCommerce software, which is at the high end of eCommerce platforms, competing with the big players, but at a more affordable price to ensure the democratization of eCommerce software. It offers B2C, B2B, and Multi-Channel on a single platform, all "out-of-the-box," fully integrated, and with one of the easiest and most intuitive back offices on the market.

In addition, there are also options on the market such as Woocommerce, aimed at smaller online businesses. There are also some of the most relevant options on the market, of which we are official partners, such as Adobe Commerce (formerly Magento Commerce), Prestashop, and VTEX.

How much does an e-commerce platform cost?

The price of an e-commerce platform can vary depending on the CMS you choose and the type of design. Platforms vary their rates depending on requests and bandwidth used, i.e., consumption and the features you choose. And, of course, if you want a custom design for your online store or include integrations with ERPs, CRMs, or PIMs, the price goes up.

Is it better to have an e-commerce site or to sell on marketplaces?

Both platforms have key advantages and disadvantages. At Trilogi, provided you have the budget, we recommend that in order to have greater control over your audience, the best option is to set up your own e-commerce platform and not leave your brand's reputation in the hands of a third party.

What are the advantages of e-commerce?

Selling online has much lower start-up and maintenance costs than a traditional local store. In addition, e-commerce has other benefits such as the ability to sell 24/7, reach anywhere in the world, collect more customer data, and many other advantages.

What is driving the growth of e-commerce?

The growth we are experiencing is mainly due to technological advances and new consumer habits. Convenience and speed are the factors that have most influenced this growth, although online sales offer many more advantages for customers.

How to create an e-commerce budget?

When opening an online store, you need to take into account the estimated monthly fixed and variable costs, as well as set a revenue target that will offset the initial investment. In addition, to create an e-commerce budget, you need to analyze the elements that may influence it, such as the choice of platform or CMS, domain and hosting rental, design, or the initial purchase of products, warehouse, or logistics.

I already have a physical store and want to sell online.

If you have a physical store, you are already halfway to selling online. The next steps would be to choose an available domain name that matches your business name and find the most suitable platform or CMS to start selling online using an omnichannel strategy.

Great projects for great companies