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BLACK FRIDAY 2016: How do we help our clients?

At Trilogi (TLG Commerce) we serve more than 300 eCommerce platforms in Spain. All of them will see a considerable rise in traffic and sales during this campaign, which starts a few days before Black Friday (Friday, November 25) and ends on Cyber Monday (Monday, November 28). The American promotion is here to stay. And the figures from the past two years show that website traffic grows exponentially.

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In addition to our portfolio of online marketing and eCommerce strategy services, at TLG we offer hosting and technical support backed by constantly monitored cloud solutions. Innovative technology that ensures a professional response to the tsunami of data requests online stores will receive these days. Sales platforms that must deliver their products with the same speed and security as always, not only to regular customers but also to many others visiting their websites for the first time.

How do we handle this traffic surge?

The Trilogi (TLG Commerce) platform gives clients a scalable infrastructure that automatically adapts to the volume of data requests based on traffic and concurrent visit peaks.

But on dates like Black Friday, TLG’s technical team, led by Xavier Leoz, ensures the platform performs well by over-provisioning the infrastructure, based on the expected surge in online traffic.

This infrastructure expansion is offered free of charge to all Trilogi (TLG Commerce) clients so they can make the most of this season of deals and promotions, which starts today.

Teamwork

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At the morning meeting we set the topics to work on during the day. We never risk our clients’ online stores going down or failing to perform as usual. A good user experience starts with pages that load without delay.

We’ll also step up monitoring of all our systems 24 hours a day all week long, with extra capacity in our technical support service, as the occasion deserves.

We hope this Black Friday and Cyber Monday bring you lots of sales. And remember: if you want peace of mind and to focus only on your business during high-traffic periods, Trilogi (TLG Commerce) will be happy to help.

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