Tres Grifería
Tres Grifería a leading company in shower, bathroom, and kitchen solutions, specializing in the manufacture of faucets for the B2B market. Headquartered in Vallirana (Barcelona) and with a manufacturing plant in Poland, the company distributes products both nationally and internationally. Since 2022, Tres Grifería relied on Trilogi LogiCommerce scale its business globally, integrating advanced technology and improving the experience of its distributors.
The story of Tres Grifería how a robust technological solution such as LogiCommerce a reliable strategic partner such as Trilogi transform the management of a B2B business, improving the customer experience and achieving sustainable global growth.
Briefing
Before adopting LogiCommerce, Tres Grifería significant technical challenges. Its previous custom-built platform did not integrate efficiently with its ERP (SAP), limiting its ability to handle multiple currencies, languages, and tax configurations. In addition, the need to scale to new international markets required a robust and adaptable solution.
Trilogi challenge Trilogi to find a platform that would not only integrate its existing systems, but also offer agility and ongoing support to ensure sustainable growth.
Strategy and services
After evaluating different options, Tres Grifería Trilogi strategic partner and LogiCommerce its e-commerce platform. Key factors in this decision included:
- Technical support and proximity: Trilogi a human touch and fast service to implement improvements and solve problems.
- Flexibility and scalability: LogiCommerce the platform to be customized according to the specific needs of the business.
- Advanced integration: LogiCommerce integration with SAP, enabling real-time synchronization of data such as stock, prices, and downloadable files.
This combination of technology and strategic support was key to overcoming the limitations of the previous platform and achieving Tres Grifería's objectives.
Objectives achieved
Since implementing LogiCommerce collaborating with Trilogi, Tres Grifería achieved:
- Better user experience: Intuitive navigation and efficient classification for more than 5,000 product references.
- Process optimization: Real-time integration with SAP, improving inventory, pricing, and order management.
- Advanced SEO positioning: Integrated SEO tools that boost online visibility and make it easier for customers to access information.
- Accurate data measurement: Real-time reports that improve decision-making and management reporting.
With LogiCommerce achieved real-time integration with SAP and intuitive navigation for more than 5,000 products, optimizing the experience for our distributors.
What led you to choose Trilogi your technology partner and LogiCommerce your platform?
Our previous CMS did not integrate well with our ERP, and we moved to a custom-made solution that, although functional, was not scalable enough to handle multiple currencies and taxes. Trilogi LogiCommerce offered LogiCommerce a flexible, scalable solution and a friendly service, something we greatly appreciate.
How has your experience been with Trilogi LogiCommerce?
With Trilogi, I would highlight their responsiveness and speed. They are always available to solve problems or implement improvements. With LogiCommerce, the integration with our ERP was laborious, but now it works perfectly. The ability to synchronize data in real time, such as stocks and prices, has been a significant change.
And for B2C, how has the experience been with Prestashop and Trilogi?
We opted for Prestashop after Trilogi recommendation, and it has been a wise choice. It is a user-friendly platform, and technical support responds very quickly, which is essential for our day-to-day operations.
With the new Trilogi platform, we have optimized navigation, making it easier for our distributors to search for products. In addition, the real-time reports offered by LogiCommerce essential for analyzing data and making decisions, especially with the recent changes in Google Analytics 4 and cookie management.
Would you recommend Trilogi LogiCommerce another company?
Yes, absolutely. Trilogi for its personalized service, and LogiCommerce, now that the integration is complete, is an essential eCommerce platform for our growth.