Eurekakids
Eurekakids, a pioneering brand in educational toys, stands out for its innovative franchise-based business model. Operating in three main markets—Spain, Italy, and Portugal—and with a catalog of more than 5,000 products, the company has entrusted Trilogi LogiCommerce transform its digital strategy and boost its growth in the world of eCommerce.
Eurekakids' experience with Trilogi LogiCommerce how a well-implemented technological solution, combined with a strategic approach, can transform a business model and ensure sustained growth in the digital market.
Briefing
Eurekakids managed its eCommerce through a customized solution that had performance issues and lacked scalability. Without a dedicated technical team, they needed a platform that would guarantee 24/7 stability and adapt to the particularities of their business model, including the management of large volumes of references and operations in multiple countries.
In addition, they were looking for a technology partner capable of contributing expertise in both online business development and the implementation of digital marketing strategies.
Strategy and services
After an exhaustive selection process, Eurekakids opted for Trilogi LogiCommerce SaaS e-commerce platform. The key reasons included:
- Stability and continuous support: LogiCommerce consistent performance and technical support tailored to the SaaS model.
- Customization: The platform allowed for the customization of features to suit Eurekakids' specific needs.
- Ease of use: With an intuitive CMS, Eurekakids can manage its eCommerce without a dedicated technical team.
Trilogi only offered expertise in technology, but also supported Eurekakids in the strategy and execution of actions to achieve its objectives.
Objectives achieved
Since Trilogi LogiCommerce , Eurekakids has achieved the following:
- Cost reduction: The transition to a SaaS solution enabled a reduction in the costs associated with the platform.
- Operational agility: The ability to quickly implement promotions, discounts, and manage catalogs has boosted profitability.
- Stability and performance: The platform operates without interruptions, ensuring business continuity.
- Accelerated online growth: LogiCommerce been key to boosting sales and digital presence in key markets.
LogiCommerce allows LogiCommerce to manage our eCommerce quickly and seamlessly, while Trilogi continues to support Trilogi in our online business strategy.
What motivated you to switch platforms and choose Trilogi?
We were using a custom solution that caused performance issues and lacked scalability. We needed a partner who not only understood the technology, but also our online business strategy. Trilogi for its ability to support us in both areas, from technology to the execution of SEO and SEM campaigns.
How has your experience been working with Trilogi?
Trilogi hasTrilogi understood our business model, which is unique in its focus on franchises and international markets. As for the e-commerce platform, LogiCommerce was a good fit LogiCommerce because of its integration capabilities and ease of use. This allows us to manage our e-commerce without a dedicated technical team. It is a very intuitive e-commerce platform that ensures agility and performance on a day-to-day basis.
What have been the main achievements since the implementation of eCommerce?
I would highlight the reduction in platform costs and the agility to execute actions such as promotions or adjustments to the catalog. This has significantly improved results in the countries where we operate, helping us to achieve our online growth objectives.
Would you recommend Trilogi other companies?
Yes, definitely. Trilogi provides Trilogi with the strategic and technical support we need, and LogiCommerce ideal for businesses looking for a customizable SaaS with good customer service.