Lots of Camping

Customer Story

Muchocamping is a family business created by and for people who enjoy both the mountains and the beach, whether in a tent, caravan, motorhome, or camper.
It is considered one of the leading retailers of camping and caravan equipment and accessories in Spain.

Adapting eCommerce to responsive design for better conversion and increased orders

Briefing

Muchocamping entrusted Trilogi its eCommerce site in 2014, adapting it to new market needs with the creation of product packs and a special version for mobile devices.
In 2018, it once again entrusted Trilogi redesigning its eCommerce site, this time converting it into a responsive eCommerce site adapted to all types of devices.

Strategy and services

In this redesign, importance has been placed on the usability of eCommerce, especially in improving the user experience on mobile devices, since a large part of the traffic is in a mobile environment.

Modules

  • Clock for calculating 24-hour shipping
  • Social Login (Google, Facebook)
  • ePoints
  • User welcome
  • Sticky menu on product page

Objectives achieved

  • Increase the volume of visits and, consequently, conversion
  • Adapt the design to current market trends
  • Improving the user experience on mobile devices
Abraham Alavés and Gerard Alavés (Co-founders of MuchoCamping)
Chief Executive Officer
www.muchocamping.com

The attention received from the entire team, both from the project manager and the sales team, has been very friendly and smooth at all times.

What were the main reasons that led you to place your trust in Trilogi?
Since this was not a new business agreement, but rather we had been working together since 2014, the main reason for placing our trust in Trilogi again Trilogi the confidence we had in them. The certainty that the result would meet our needs.

The platform's ease of use, which is very intuitive and easy to manage, was also one of the reasons that stood out to us when we considered redesigning with Trilogi.

 

What has your experience been like working with Trilogi, and what would you highlight about the service and attention you received?
The attention we received from the entire team, both from the project manager and the sales team, was very friendly and smooth at all times, which led to the project being delivered within the agreed deadline.

What improvements have you been able to make with the redesign carried out using LogiCommerce software?
Our main objective was to improve the user experience, so we needed a responsive e-commerce platform that would adapt to any device, as a large part of our traffic comes from mobile phones.

We have managed to enhance the design and functionality of the website, which has led to an increase in the number of visits.

 

Are you satisfied with the result?
Very satisfied to have achieved the project's objectives.

 

Would you recommend Trilogi?
Yes, we would recommend Trilogi. In fact, we have already recommended them for a project.

Large projects for large companies