Bosch Marin
Company with more than 30 years of experience in importing and marketing all types of stoves, fireplaces, barbecues, heating boilers, and ovens that use different fuels, including wood, pellets, gas, bioethanol, and electricity.
Bosch Marín is the sole importer and offers official service for all the brands it represents, both in Spain and Andorra.
eCommerce geared toward sales to professional users (B2B) integrated with SAP Business One
Briefing
In order to create an eCommerce site geared toward sales to professional users (B2B), they enlisted Trilogi carry out the project.
Among their requirements, they specified that professional users could request registration as distributors via a contact form and that the eCommerce site would serve as a product catalog for private customers (B2C), without the possibility of purchasing, but with the ability to view all products and their retail prices.
Strategy and services
Trilogi challenge Trilogi modernize Bosch Marín's online brand by creating an e-commerce platform integrated with its ERP, SAP Business One from Seidor, the leading multinational in management software consulting solutions and ICT services, and adapted to all the specific features of its products and its sales model with the creation of various rates depending on the user.
Modules:
- Integration with ERP
- B2B environment
- Order Web Service
Objectives achieved
- Have an online sales channel for professional users (B2B)
- Digitization of orders
- Increase in orders and sales in the online channel
- Unification of all services through the online channel
Highly professional, decisive, and excellent service. Without a doubt, Trilogi a company focused on customer satisfaction.
What were the main reasons that led you to trust Trilogi?
Trilogi the very beginning,Trilogi was able to empathize, understand, and present a solution geared toward our eCommerce business. The ease with which they present solutions and the attitudes and skills of the Trilogi team are Trilogi common among other competitors.
We faced the challenge of adapting all our product types to a web format where users could understand each type of product, and that was no easy task, as it also involved integrating with our ERP, Seidor's SAP Business One, which was necessary to automate internal management processes with eCommerce.
What has your experience been like working with Trilogi, and what would you highlight about the service and attention you received?
Highly professional, decisive, and excellent service. Without a doubt, Trilogi a customer-oriented company.
TLG Commerce offers its own software through Trilogi The eCommerce Agency, which you have decided to integrate into your solution. What would you highlight about LogiCommerce?
LogiCommerce a fast and intuitive tool. If we were to compare it with other platform managers, we would give it a score of 7.5 out of 10.
Perhaps in terms of back-office usability, the screen layout could be improved when editing several products at the same time, as well as some other navigation points in the main menus.
Are you satisfied with the result?
Yes, absolutely. The level of satisfaction is high.
Would you recommend Trilogi?
Without a doubt, after our experience, we would definitely recommend Trilogi.