Agencia de marketing y eCommerce para el sector mascotas

Brands That Win the Hearts of Pets and Their Owners

B2C and B2B e-commerce, subscriptions, marketing, and AI agents for manufacturers, distributors, and specialty stores. Keep your customers coming back… before the bag runs out.

A market that continues to grow

+2,100 M€Pet food sales in Spain reached €2,100 million in 2025
+6.1%growth compared to 2024
+12.2%Cat food sales grew by 12.2%: the sector’s main driver

Source: ANFAAC, as reported by Alimarket (March 2026).

Portfolio

FashionAutomotiveOffice SuppliesHome and DecorChildren'sPharmaceuticals and CosmeticsFoodIndustrialPetsPackaging

Cotecnica, a client of TRILOGI in the pet industry
VetNova, an animal health client of TRILOGI
Ownat, a client of TRILOGI in the pet food industry
Albet, a client of TRILOGI in the pet industry
Kit Cat, a client of TRILOGI in the cat food industry
Freedog, cliente de TRILOGI en accesorios para perros
Clientes del sector mascotasAlimentación · Salud animal · Accesorios

Challenges Facing the Industry

Selling pet products has its own set of rules.

El marketing para marcas de mascotas no se parece al de ningún otro sector: compras que se repiten cada mes, catálogos que cambian con cada raza y un canal profesional que exige sus propias tarifas. Lo conocemos de cerca.

  1. 01

    Customers always buy the same thing… unless they miss it

    Pet food runs out at predictable times. Those who set up subscriptions and restock reminders in advance get to keep their repeat purchase; those who don't end up giving it away to an online marketplace.

  2. 02

    Catalogs by species, breed, age, and size

    Bag sizes, flavors, life stages, and special needs. We need a PIM and filters that help customers make a choice in seconds—not after twenty clicks.

  3. 03

    Major chains and marketplaces are squeezing margins

    Competing solely on price isn't sustainable. Your store needs to offer what they don't: expert content, service, and customer loyalty.

  4. 04

    The professional channel also wants to shop online

    Veterinary clinics, pet stores, and breeders need a B2B portal with customizable pricing, fast order processing, and order history, integrated with your ERP.

Who We Work With

From pet food to the veterinary clinic: the entire pet ecosystem.

01

Food and Snacks

Manufacturers and brands of pet food, wet food, and treats that want to sell directly and build customer loyalty through subscriptions.

D2CSubscription
Cat playing with a toy02

Accessories, toys, and clothing

Extensive catalogs featuring a variety of sizes and colors, compelling photography, and seasonal campaigns.

B2CMarketplaces
Cat resting at home03

Animal Health and Veterinary Medicine

Laboratories and distributors that sell to clinics through a B2B portal and maintain close communication with the owner.

B2BERP
A dog running toward its owner in a park04

Specialty stores and chains

Retail with brick-and-mortar stores that synchronizes inventory, prices, and customers across in-store and online channels.

Unified CommerceOmnichannel
Dog playing in a river05

Outdoor, Equestrian, and Sports

Niche brands with highly passionate customers: community, content, and a store that lives up to expectations.

CommunityContent

Does your brand fit into another niche? We know that one, too.

Tell us about it

Here's how we automate the repurchase

We know when the bag is running out. And we let you know ahead of time.

Using the data from each order, your store calculates when the product will run out and sends a reminder or places a subscription order at just the right time. Try it:

12 kg
Day 1 · PurchaseDay 70 · It's over
70The jacket lasts him 70
65day we sent the reminder
5orders per year from a loyal customer

A rough estimate to illustrate the automation process. For each project, we use your brand's ration tables.

Everything under one roof

Marketing y eCommerce para marcas de mascotas, con IA en todo el embudo.

Generation

SEO by species, breed, and need. Campaigns on Google, Meta, and TikTok.

Capture

An AI advisor that recommends the right product and captures contact information.

Management

CRM and Automations: Welcome, Reorder, Pet's Birthday.

Conversion

Streamlined checkout, subscriptions, and a B2B portal that turn every visit into a sale.

01

Strategy

02

Marketing

03

Creativity

  • Product and Lifestyle Photography and Video
  • User-Generated Content (UGC) with Owners and Creators
  • Fact sheets explaining ingredients and benefits
  • Diseño y usabilidad de tu tienda
04

Technology

  • eCommerce B2C y portal B2B
  • Subscriptions and Recurring Orders
  • Connected ERP, PIM, CRM, and Store: Unified Commerce by TRILOGI
  • Agentes IA y soporte 24×7

We're a good fit for you if…

Your brand is serious about growing.

  • You manufacture, import, or distribute pet products.
  • Whether you're already selling online or want to get off to a good start—in B2C or B2B.
  • Do you want your customers to come back without relying solely on discounts?
  • You prefer to make decisions based on data and with a partner who is fully committed.

First Meeting

What we'll go over together.

  • Your sales channels and where your profit margin is slipping away.
  • Catalog and Product Information: What Helps or Hinders Sales.
  • Repeat Business and Customer Loyalty: How Much Is Each Customer Worth?
  • Technology and Integrations: What to Keep and What to Improve.
Schedule a meeting

Sigue explorando

Guías y herramientas para vender más a dueños de mascotas.

Frequently Asked Questions

Frequently Asked Questions.

Do you work exclusively with online pet stores?

No. We work with manufacturers, importers, distributors, animal health laboratories, and specialty stores, serving both consumers (B2C) and the professional market (B2B).

What platforms do you work with?

Somos tecnológicamente agnósticos: LogiCommerce, Shopify, Shopify Plus, PrestaShop o WooCommerce. Elegimos la plataforma con ocho criterios, desde el tiempo de puesta en marcha hasta el coste total de propiedad.

Can you set up subscriptions and recurring orders?

Yes. We set up subscriptions, restock reminders, and email or SMS automations linked to your CRM, so that repeat purchases don't depend on the customer's memory.

I already sell on Amazon and in stores. Does it make sense to have my own store?

Yes, as a complementary channel: it gives you flexibility, customer data, and a direct relationship with your customers. We connect all the channels so that inventory, prices, and orders are always in sync.

Do you have experience in the pet industry?

Yes. We have worked with brands such as Cotecnica, VetNova, Ownat, Albet, Kit Cat, and Freedog in the areas of pet food, animal health, and accessories.

How do we get started?

We'll start with a no-obligation initial meeting to review your channels, your catalog, and your technology. From there, we'll propose a phased plan, starting with what will have the greatest impact.

Next step

Our business is to help yours grow

Tell us what you want to achieve with your brand, and we'll suggest the first step.

Trilogi – The Digital AgencyOtros sectores: Promocional · Ver todosBarcelona · Igualada · Madrid · Hong Kong