{"id":19139,"date":"2016-11-15T00:00:00","date_gmt":"2016-11-14T23:00:00","guid":{"rendered":"https:\/\/trilogi.com\/blog\/carmina-shoemaker-launches-a-new-product-customization-feature\/"},"modified":"2016-11-15T00:00:00","modified_gmt":"2016-11-14T23:00:00","slug":"carmina-shoemaker-launches-a-new-product-customization-feature","status":"publish","type":"post","link":"https:\/\/trilogi.com\/blog\/en\/carmina-shoemaker-launches-a-new-product-customization-feature\/","title":{"rendered":"Carmina Shoemaker launches a new product customization feature"},"content":{"rendered":"<p><a href=\"https:\/\/www.carminashoemaker.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Carmina Shoemaker<\/strong><\/a> is a company founded by Mat\u00edas Pujadas in 1866 on the island of Mallorca. Six generations later it remains active and established as an <strong>international market leader<\/strong>, with its own stores in Barcelona, Palma de Mallorca, Saint Petersburg, Paris, Singapore and Madrid, plus points of sale across the Americas, Asia, Europe and Oceania.<\/p>\n<p>As part of the growth and planned improvements for its online channel, at <a href=\"https:\/\/trilogi.com\/en\/\">Trilogi (TLG Commerce)<\/a> we developed a new custom feature for Carmina Shoemaker that lets users design their own shoe model by following the steps of the product configurator.<\/p>\n<p><a href=\"https:\/\/www.carminashoemaker.com\/zapatos-personalizados-hombre\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>The customization tool<\/strong><\/a> lets users choose from different options (models, materials, colors, buckles, toe cap, laces, etc.) and create a fully bespoke shoe, with the option to add their initials on the sole and their full name on the lining.<\/p>\n<p>Below we explain how this powerful tool works. It launched on November 5 on the international and US websites.<br \/>\nThe first time users open the configurator, an <strong>information layer<\/strong> shows them the steps and how the configuration process works.<\/p>\n<p>The first step lets users <strong>choose the type of footwear they want to buy and custom design<\/strong> (Blucher, Boots, Loafers, Buckle, Oxford).<\/p>\n<p>Once the product type is selected, in this case \u201cBoots\u201d, users need to <strong>select the model<\/strong> from all the options available on the website.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6411 size-full\" title=\"second customization step Carmina Shoemaker\" src=\"https:\/\/trilogi.com\/blog\/wp-content\/uploads\/sites\/2\/custom_02.jpg\" alt=\"custom_02\" width=\"926\" height=\"854\" \/><\/p>\n<p>Once the model is selected, the actual customization process begins.<br \/>\nDepending on the shoe chosen, there are more or fewer customizable steps. Users go through each one to move step by step through configuration and customization.<br \/>\nVisual elements along the way keep the process simple and clear.<br \/>\nThe total number of steps depends on the product type, since some have more options, as is the case with Boots.<br \/>\nHere the steps are as follows:<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-6413\" title=\"customization steps detail Carmina Shoemaker\" src=\"https:\/\/trilogi.com\/blog\/wp-content\/uploads\/sites\/2\/pasos_01.jpg\" alt=\"steps_01\" width=\"916\" height=\"211\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6416\" title=\"customization steps detail Carmina Shoemaker\" src=\"https:\/\/trilogi.com\/blog\/wp-content\/uploads\/sites\/2\/pasos_02-1.jpg\" alt=\"steps_02\" width=\"916\" height=\"210\" \/><\/p>\n<p><strong>Throughout the process, users are shown which step they\u2019re on, what to select and the available options<\/strong>.<br \/>\nThis keeps the process as simple and user-friendly as possible.<\/p>\n<h2>The current step is clearly highlighted, with the following steps shown in the background for reference.<\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6419\" title=\"product customization options and steps Carmina Shoemaker\" src=\"https:\/\/trilogi.com\/blog\/wp-content\/uploads\/sites\/2\/indicacion_pasos.jpg\" alt=\"step_indicator\" width=\"394\" height=\"191\" \/><\/p>\n<h2>Image of the selected model with the area being customized highlighted, plus an explanation of the current step with the relevant detail and the price.<\/h2>\n<p>The price updates dynamically throughout the process so users always know the product\u2019s total price based on the options selected.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6420 size-full\" title=\"descriptive image of shoe customization Carmina Shoemaker\" src=\"https:\/\/trilogi.com\/blog\/wp-content\/uploads\/sites\/2\/imagen_calzado.jpg\" alt=\"shoe_image\" width=\"310\" height=\"243\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6423 size-full\" title=\"customization step detail\" src=\"https:\/\/trilogi.com\/blog\/wp-content\/uploads\/sites\/2\/detalle-tex.jpg\" alt=\"detail-text\" width=\"356\" height=\"175\" \/><\/p>\n<h2>Selection of the type of material that can be used on the product.<\/h2>\n<p>The available options change depending on type and model.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6422 size-full\" title=\"material selection customization Carmina Shoemaker\" src=\"https:\/\/trilogi.com\/blog\/wp-content\/uploads\/sites\/2\/seleccion_material.jpg\" alt=\"material_selection\" width=\"800\" height=\"124\" \/><\/p>\n<h2>Color selection based on the material chosen previously.<\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6425 size-full\" title=\"color selection customization Carmina Shoemaker\" src=\"https:\/\/trilogi.com\/blog\/wp-content\/uploads\/sites\/2\/seleccion-color.jpg\" alt=\"color-selection\" width=\"791\" height=\"422\" \/><\/p>\n<p>Once the options above are selected for the first step (\u201cChoose leather type and toe cap color\u201d), users move on to the next step, with similar options.<\/p>\n<h2>Summary of the selected options and product purchase.<\/h2>\n<p>Once all steps are complete, the screen shows <strong>a summary of all selected options and the total cost of the configured product<\/strong>.<br \/>\nAll that\u2019s left is to add the product to the cart and check out as usual.<\/p>\n<p>More than a week after launching this new feature, developed by the TLG Commerce team and coordinated by Sergi Haro (Project Manager), we can say <strong>it has been a huge success, with a spectacular response from users. <\/strong>A great move by <a href=\"https:\/\/www.carminashoemaker.com\/es\">Carmina Shoemaker<\/a> to spot what customers needed and involve <a href=\"https:\/\/trilogi.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Trilogi (TLG Commerce) <\/a>in an implementation that has exceeded all sales forecasts.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Carmina Shoemaker is a company founded by Mat\u00edas Pujadas in 1866 on the island of Mallorca. Six generations later it remains active and established as an international market leader, with its own stores in Barcelona, Palma de Mallorca, Saint Petersburg, Paris, Singapore and Madrid, plus points of sale across the Americas, Asia, Europe and Oceania. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":12781,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2503],"tags":[],"class_list":["post-19139","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Carmina Shoemaker launches a new product customization feature | Blog Trilogi \u2013 The Digital Agency<\/title>\n<meta name=\"description\" content=\"Carmina Shoemaker is a company founded by Mat\u00edas Pujadas in 1866 on the island of Mallorca. 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